GET TO KNOW US
Helping you get from A to Z
Our experienced team is here to help you with every aspect of managing your rental property, from setting up your new listing and scheduling cleanings, to routine checkups on your property and communication with guests. We have a variety of experiences from Airbnb, customer service, design, and marketing.
We work closely with you to create a management plan that fits your unique needs and goals. We pride ourselves on our attention to detail, and willingness to go the extra mile for you and your guests. Learn more about our team below!
FAQs
We take the safety and security of your property very seriously. Not only do we have a strict vetting process for all guests, we use technology such as smart locks and security cameras to better secure your property when possible.
If anything ever were to happen to your property, we will handle everything with your Airbnb claim. Rest assured, AirCover has your back too. They offer $3M in damage protection in the rare event that guests damage your home and belongings. They also offer $1M liability insurance in the rare event that a guest gets hurt or claim that their belongings are damaged or stolen. There’s also a 24-hour safety line to Airbnb that we can access if necessary. We have you covered and keep updated on all of this so you don’t have to.
We handle all guest communication, whether it’s over the Airbnb platform or over the phone. This includes responding to all booking inquiries, answering all questions, and sending the check-in instructions. We always respond to guests in a timely manner, no matter what the request may be. After the guest has checked out, we will write the review for them as well. By writing reviews after guests have checked out, it helps increase the likelihood that they will write a 5-star rating for your property.
We have a team of trusted, experienced cleaners and maintenance personnel who work to ensure that your property is always clean, stocked, and well-maintained. We routinely check on your property ourselves to double check the cleanliness and that everything is in good shape. At times, there may be small fixes that need to be done. We may handle it or have one of our trusted contractors do that depending on the job. We let you know when things like this occur of course, but you don’t have to worry about it since we already have the right people in place to help.
We use a variety of strategies to optimize your property’s listing, such as professional photography, listing titles, detailed descriptions, and strategic pricing. We also use data analytics to track market trends and adjust our overall strategies accordingly.
We use software and analytics to track your property’s revenue and adjust our pricing strategies to maximize your earnings. We also provide detailed financial reports and transparent accounting to ensure that you are always aware of your property’s performance.
We offer support to homeowners 7 days a week. We also provide regular updates and feedback on your property’s performance and work closely with you to address any concerns or issues.
No, you have full control over your listing unless negotiated otherwise.
Yes. Currently, we have a preferred network of agents that we utilize to do this.
If you already know what service you may need, go ahead and fill out this contact form. You’ll hear from us within 48 hours with next steps.
If you’re not quite sure yet or are just looking for more general advice, you can request a free consultation using the green button at the top of our website. We will get back to you within 48 hours for this request as well.
